2021 Jeep Cherokee problems and complaints

Owners have filed 180 complaints with NHTSA about the 2021 Jeep Cherokee. The most-reported areas: Power Train (106), Engine (28), Unknown Or Other (27).

Key takeaways

  • 180 owner complaints on file with NHTSA.
  • 10 involve a crash, 4 a fire, 8 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Power Train10659%
Engine2816%
Unknown Or Other2715%
Electrical System2413%
Service Brakes148%
Forward Collision Avoidance116%
Air Bags95%
Fuel/Propulsion System53%
Suspension53%
Lane Departure32%
Steering32%
Vehicle Speed Control21%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2021 Jeep Cherokee SUV 4WD4/54/55/54/5
2021 Jeep Cherokee SUV FWD4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train - filed 2026-11-04

The contact owns a 2021 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to complete the recall repair was not yet available. The contact stated that while driving at 45 MPH, an abnormal whining noise emanated from underneath the vehicle, and the vehi...

Electrical System - filed 2026-11-03

The contact's daughter owns a 2021 Jeep Cherokee. The contact stated that while her daughter was driving, the vehicle stalled. The failure was more frequent after stopping at a stop light while attempting to drive at approximately 5 MPH. An orange warning light with the letter A inside a circle was illuminated, indica...

Power Train,unknown Or Other - filed 2026-11-02

I've been driving Jeep vehicles for the past 30 years. I currently drive a 2021 Jeep Cherokee. About a year and a half ago my four-wheel-drive needs service light lit up. I didn't think much of it at the time and thought it was just a dummy light that maybe a fuse needs to be changed. I eventually brought it to the de...

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More for the 2021 Jeep Cherokee

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.