2021 Jeep Cherokee problems and complaints
Owners have filed 162 complaints with NHTSA about the 2021 Jeep Cherokee. The most-reported areas: Power Train (93), Engine (26), Unknown Or Other (23).
Key takeaways
- 162 owner complaints on file with NHTSA.
- 10 involve a crash, 4 a fire, 8 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 93 | 57% |
| Engine | 26 | 16% |
| Unknown Or Other | 23 | 14% |
| Electrical System | 22 | 14% |
| Service Brakes | 14 | 9% |
| Forward Collision Avoidance | 10 | 6% |
| Air Bags | 8 | 5% |
| Fuel/Propulsion System | 5 | 3% |
| Suspension | 5 | 3% |
| Steering | 3 | 2% |
| Vehicle Speed Control | 2 | 1% |
| Seat Belts | 2 | 1% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2021 Jeep Cherokee SUV 4WD | 4/5 | 4/5 | 5/5 | 4/5 |
| 2021 Jeep Cherokee SUV FWD | 4/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Visibility/Wiper - filed 2026-09-17
While I was driving, I suddenly heard an extremely loud popping/banging noise that sounded like a gunshot. Immediately afterward, I discovered that the moonroof glass had shattered. Nothing fell onto or struck the vehicle, and nothing from inside the vehicle hit the glass. There were no warning lights, messages, or not...
Power Train - filed 2026-09-16
Car does not go into 4wd. Svc light is on. Now loud clanging under feet and car won’t go over 35 Moh
Power Train - filed 2026-09-16
While on a XXX road trip through [XXX] with my son, my Jeep was initially operating normally. We were leaving a hiking site when the Jeep gears would not engage. Soon the engine roared and popped into gear however it would not go over 30 mph and the engine went from idling to roaring with rpms going up to 8,000. We wer...
Diagnose it yourself
As an Amazon Associate we earn from qualifying purchases, at no extra cost to you.
More for the 2021 Jeep Cherokee
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.