2020 Jeep Compass problems and complaints

Owners have filed 139 complaints with NHTSA about the 2020 Jeep Compass. The most-reported areas: Engine (79), Electrical System (65), Unknown Or Other (29).

Key takeaways

  • 139 owner complaints on file with NHTSA.
  • 3 involve a crash, 2 a fire, 3 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine7957%
Electrical System6547%
Unknown Or Other2921%
Power Train2820%
Vehicle Speed Control75%
Service Brakes64%
Steering64%
Wheels43%
Visibility/Wiper43%
Fuel/Propulsion System43%
Forward Collision Avoidance43%
Suspension32%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Jeep Compass SUV AWD4/54/55/53/5
2020 Jeep Compass SUV FWD4/54/55/53/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train,electrical System,service Brakes - filed 2026-09-11

I drove myself and my passenger to our destination without issue. After the vehicle was parked for approximately three hours, I started it and drove toward the exit lane leading to the main road. I stopped completely before exiting and was traveling approximately 10 mph as I crossed toward the leftmost turning lane. Su...

Electrical System - filed 2026-08-25

Unknown. Vehicle has been inspected prior for electrical issues while under warranty. Dealer claims no issue. Backup camera does not work, vehicle temperature settings are not accessible on screen.

Steering,suspension,wheels - filed 2026-07-27

Within the first month of ownership I began hearing a noise from the right front of the vehicle consistent with a brake or suspension issue. I reported this to the selling dealer repeatedly during that first month; it was not resolved. The noise continued and worsened over the following year, eventually also affecting ...

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More for the 2020 Jeep Compass

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.