2011 Jeep Grand Cherokee problems and complaints
Owners have filed 1639 complaints with NHTSA about the 2011 Jeep Grand Cherokee. The most-reported areas: Electrical System (780), Service Brakes (350), Engine (343).
Key takeaways
- 1639 owner complaints on file with NHTSA.
- 53 involve a crash, 61 a fire, 47 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 780 | 48% |
| Service Brakes | 350 | 21% |
| Engine | 343 | 21% |
| Fuel/Propulsion System | 247 | 15% |
| Unknown Or Other | 132 | 8% |
| Power Train | 90 | 5% |
| Steering | 86 | 5% |
| Air Bags | 60 | 4% |
| Structure | 43 | 3% |
| Suspension | 37 | 2% |
| Vehicle Speed Control | 37 | 2% |
| Exterior Lighting | 37 | 2% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2011 Jeep Grand Cherokee SUV 4WD | 4/5 | 4/5 | 5/5 | 4/5 |
| 2011 Jeep Grand Cherokee SUV RWD | 4/5 | 4/5 | 5/5 | 3/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Electrical System - filed 2026-09-18
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at a slow speed, the A/C unit started blowing warm air, with the battery, ABS, and malfunction indicator warning lights illuminated. The vehicle stalled, and the contact to pulled over to the shoulder. Upon inspection, there was extreme ...
Engine,fuel/Propulsion System - filed 2026-06-01
The car shut off and I can’t get it back on it does not jump I tried replacing the alternator but that’s not it
Air Bags - filed 2026-04-17
The contact owned a 2011 Jeep Grand Cherokee. The contact stated that while driving 40-45 MPH, the vehicle rear-ended another Jeep vehicle stopped at the red light; however, the air bags failed to deploy. The contact mentioned that there was no brake pedal depressed in attempts to stop, therefore the vehicle was going ...
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More for the 2011 Jeep Grand Cherokee
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.