2011 Jeep Grand Cherokee problems and complaints

Owners have filed 1640 complaints with NHTSA about the 2011 Jeep Grand Cherokee. The most-reported areas: Electrical System (780), Service Brakes (351), Engine (344).

Key takeaways

  • 1640 owner complaints on file with NHTSA.
  • 53 involve a crash, 61 a fire, 47 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System78048%
Service Brakes35121%
Engine34421%
Fuel/Propulsion System24715%
Unknown Or Other1328%
Power Train905%
Steering865%
Air Bags604%
Structure433%
Suspension372%
Vehicle Speed Control372%
Exterior Lighting372%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2011 Jeep Grand Cherokee SUV 4WD4/54/55/54/5
2011 Jeep Grand Cherokee SUV RWD4/54/55/53/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Service Brakes,engine - filed 2026-10-20

I took my vehicle to Vaden Jeep on Chatham Parkway in Savannah, GA for the recall on the brake booster and was told there was a waiting liat to get parts to repair my vehicle. It have been over a year and I still have not received anythi g regarding my brake booster. Also, the recall for the TPIM for my make/model does...

Electrical System - filed 2026-09-18

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at a slow speed, the A/C unit started blowing warm air, with the battery, ABS, and malfunction indicator warning lights illuminated. The vehicle stalled, and the contact to pulled over to the shoulder. Upon inspection, there was extreme ...

Engine,fuel/Propulsion System - filed 2026-06-01

The car shut off and I can’t get it back on it does not jump I tried replacing the alternator but that’s not it

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More for the 2011 Jeep Grand Cherokee

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.