2014 Jeep Grand Cherokee problems and complaints

Owners have filed 2388 complaints with NHTSA about the 2014 Jeep Grand Cherokee. The most-reported areas: Electrical System (485), Power Train (476), Engine (409).

Key takeaways

  • 2388 owner complaints on file with NHTSA.
  • 152 involve a crash, 40 a fire, 139 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System48520%
Power Train47620%
Engine40917%
Seats34114%
Unknown Or Other27311%
Service Brakes27111%
Air Bags2129%
Seat Belts1888%
Fuel/Propulsion System1245%
Vehicle Speed Control1054%
Steering813%
Structure653%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2014 Jeep Grand Cherokee SUV 4WD Later Release5/55/55/54/5
2014 Jeep Grand Cherokee SUV 2WD Later Release4/55/55/53/5
2014 Jeep Grand Cherokee SUV 4WD Early Release4/54/55/54/5
2014 Jeep Grand Cherokee SUV 2WD Early Release4/54/55/53/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Air Bags - filed 2026-11-03

The contact filed the complaint on behalf of his deceased brother who owned a 2014 Jeep Grand Cherokee. The contact stated that, based on an accident report, it was believed that the driver was traveling at a high rate of speed on the highway when he lost control of the vehicle, veered off the roadway, and collided wit...

Power Train,service Brakes - filed 2026-11-02

My 2014 Jeep Grand Cherokee began popping out of gear (aka shifting into neutral suddenly) while at cruising speed several months ago. This causes the car to lose drive altogether at highway speed and requires the driver to pull to the side of the road in order to restart and resolve the issue. Before the restart, t...

Seats - filed 2026-11-01

I was at a red light stopped and proceeded to drive forward because the light had turned green - within 30 seconds of driving forward, my passenger headrest deployed automatically. It made a loud noise, scaring the heck out of me. The noise was so loud I thought somebody was firing a gun. This could be a huge safety co...

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More for the 2014 Jeep Grand Cherokee

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.