2014 Jeep Grand Cherokee problems and complaints

Owners have filed 2375 complaints with NHTSA about the 2014 Jeep Grand Cherokee. The most-reported areas: Electrical System (483), Power Train (474), Engine (408).

Key takeaways

  • 2375 owner complaints on file with NHTSA.
  • 150 involve a crash, 40 a fire, 138 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System48320%
Power Train47420%
Engine40817%
Seats33814%
Unknown Or Other27111%
Service Brakes26811%
Air Bags2099%
Seat Belts1878%
Fuel/Propulsion System1235%
Vehicle Speed Control1034%
Steering813%
Structure653%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2014 Jeep Grand Cherokee SUV 4WD Later Release5/55/55/54/5
2014 Jeep Grand Cherokee SUV 2WD Later Release4/55/55/53/5
2014 Jeep Grand Cherokee SUV 4WD Early Release4/54/55/54/5
2014 Jeep Grand Cherokee SUV 2WD Early Release4/54/55/53/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train,electrical System,vehicle Speed Control - filed 2026-09-05

While maneuvering in a parking garage and switching between reverse and forward, the engine suddenly and unprompted revved excessively, sounding as though the accelerator pedal was floored. The vehicle forcefully lunged forward against braking pressure into a cement wall, causing front-end damage to the vehicle. Cruise...

Seats - filed 2026-08-24

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving approximately 40 MPH, the front passenger’s side active head restraint inadvertently deployed without an impact. The front seat passenger was not injured. The vehicle was taken to the dealer, where it was determined that the active head ...

Engine,fuel/Propulsion System - filed 2026-08-19

This complaint is being filed regarding a failed and botched remedy of two federal safety recalls: the Crankshaft Position Sensor recall and Safety Recall Z46 (High-Pressure Fuel Pump) on my Jeep Grand Cherokee EcoDiesel.The vehicle was delivered to Kendall DCJR of Soldotna, AK for the recall services. The technician p...

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More for the 2014 Jeep Grand Cherokee

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.