2016 Jeep Grand Cherokee problems and complaints

Owners have filed 309 complaints with NHTSA about the 2016 Jeep Grand Cherokee. The most-reported areas: Power Train (78), Engine (76), Electrical System (61).

Key takeaways

  • 309 owner complaints on file with NHTSA.
  • 27 involve a crash, 7 a fire, 18 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Power Train7825%
Engine7625%
Electrical System6120%
Unknown Or Other3110%
Fuel/Propulsion System289%
Service Brakes258%
Vehicle Speed Control227%
Fuel System165%
Steering165%
Diesel124%
Electronic Stability Control (esc)124%
Seats114%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2016 Jeep Grand Cherokee SUV 2WD4/55/55/53/5
2016 Jeep Grand Cherokee SUV 4WD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Seats - filed 2026-09-19

While attempting to remove a child's car seat situated in the rear left passenger seat of the jeep, the release latch failed to allow the seat belt to be released. We had to use a pry bar to physically pry the seat belt rearward in the seat, damaging the seat belt latch before the mechanism finally released the latch.

Engine And Engine Cooling - filed 2026-07-29

The contact's daughter owns a 2016 Jeep Grand Cherokee. The contact stated that the vehicle was repaired under previous ownership under NHTSA Campaign Number: 20V699000 (Engine and Engine Cooling); however, the recall repair failed to prevent a recall-related failure 15,000 miles later. The contact stated that while dr...

Seats - filed 2026-07-09

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at 35 MPH, the front driver seat head restraint deployed inadvertently and struck the contact in the neck, causing the contact to swerve off the road. The contact sustained a sore neck; however, medical attention was not provided. No war...

Diagnose it yourself

As an Amazon Associate we earn from qualifying purchases, at no extra cost to you.

More for the 2016 Jeep Grand Cherokee

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.