2021 Jeep Grand Cherokee problems and complaints
Owners have filed 403 complaints with NHTSA about the 2021 Jeep Grand Cherokee. The most-reported areas: Electrical System (114), Steering (102), Engine (60).
Key takeaways
- 403 owner complaints on file with NHTSA.
- 20 involve a crash, 8 a fire, 13 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 114 | 28% |
| Steering | 102 | 25% |
| Engine | 60 | 15% |
| Power Train | 58 | 14% |
| Unknown Or Other | 55 | 14% |
| Exterior Lighting | 42 | 10% |
| Fuel/Propulsion System | 38 | 9% |
| Service Brakes | 31 | 8% |
| Suspension | 30 | 7% |
| Lane Departure | 29 | 7% |
| Forward Collision Avoidance | 25 | 6% |
| Air Bags | 19 | 5% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2021 Jeep Grand Cherokee SUV 4WD | 5/5 | 4/5 | 5/5 | 4/5 |
| 2021 Jeep Grand Cherokee SUV 2WD | 4/5 | 4/5 | 5/5 | 3/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Power Train,air Bags - filed 2026-09-08
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving 5 MPH, the vehicle jumped. The contact stated that while driving 8–9 MPH, the vehicle jerked, and there was an abnormally loud sound coming from the vehicle. In addition, the air bag warning light was illuminated. The dealer was made awa...
Structure - filed 2026-09-04
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and attempting to use the key fob to open the hatch, the hatch failed to open. The contact opened the hatch manually, and a bolt became loose, and the hatch struck the contact on the back. The contact’s back was sore from ...
Power Train,electrical System - filed 2026-08-25
Final drive control module, transfercase control module went out. Causing “Service 4WD” message Check-engine/MIL light 4WD system becoming unavailable Trouble codes related to the drivetrain control module Intermittent 4WD problems Speed issues
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More for the 2021 Jeep Grand Cherokee
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.