2021 Jeep Grand Cherokee problems and complaints

Owners have filed 413 complaints with NHTSA about the 2021 Jeep Grand Cherokee. The most-reported areas: Electrical System (115), Steering (102), Engine (62).

Key takeaways

  • 413 owner complaints on file with NHTSA.
  • 20 involve a crash, 8 a fire, 13 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System11528%
Steering10225%
Engine6215%
Power Train6115%
Unknown Or Other5614%
Exterior Lighting4210%
Fuel/Propulsion System4010%
Service Brakes338%
Suspension307%
Lane Departure297%
Forward Collision Avoidance256%
Air Bags205%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2021 Jeep Grand Cherokee SUV 4WD5/54/55/54/5
2021 Jeep Grand Cherokee SUV 2WD4/54/55/53/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Engine - filed 2026-11-05

September 1: The vehicle triggered diagnostic trouble code P0306 (Cylinder 6 Misfire). It was immediately taken to an independent mechanic where the spark plugs were replaced to address the misfire. September 30: The engine suddenly refused to crank or start. The vehicle was towed back to the independent mechanic. The ...

Power Train - filed 2026-11-04

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while accelerating from a stop light and making a right turn, the steering wheel became difficult to turn. The vehicle was parked immediately, and a tow truck was dispatched to the scene. The vehicle was towed to the dealer for diagnostic testing, and...

Power Train - filed 2026-10-29

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended and the vehicle jerked abnormally. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure was a persist...

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More for the 2021 Jeep Grand Cherokee

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.