2023 Jeep Grand Cherokee problems and complaints
Owners have filed 386 complaints with NHTSA about the 2023 Jeep Grand Cherokee. The most-reported areas: Electrical System (177), Engine (83), Unknown Or Other (63).
Key takeaways
- 386 owner complaints on file with NHTSA.
- 14 involve a crash, 3 a fire, 17 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 177 | 46% |
| Engine | 83 | 22% |
| Unknown Or Other | 63 | 16% |
| Suspension | 62 | 16% |
| Fuel/Propulsion System | 52 | 13% |
| Steering | 42 | 11% |
| Forward Collision Avoidance | 40 | 10% |
| Power Train | 38 | 10% |
| Service Brakes | 26 | 7% |
| Vehicle Speed Control | 18 | 5% |
| Lane Departure | 14 | 4% |
| Back Over Prevention | 10 | 3% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2023 Jeep Grand Cherokee SUV 4WD | Not rated | 5/5 | 5/5 | Not rated |
| 2023 Jeep Grand Cherokee SUV RWD | Not rated | 5/5 | 5/5 | Not rated |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Suspension - filed 2026-09-21
I was driving my 2023 Jeep Grand Cherokee and the rear passenger side suspension spring came out of my car and caused significant damage to the underside of my vehicle. I was traveling at or around 60+ miles per hour. The vehicle is currently sitting at the dealership awaiting repair. The dealership stated that the dam...
Steering,suspension,power Train - filed 2026-09-19
Severe front end noise left and right side steering feels loose rear suspension also makes clunking noises and doesn't feel safe to drive transmission doesn't shift properly make a thumping noise when putting vehicle in drive or reverse very poor fuel economy 6.5 to.7.8 miles mpg
Unknown Or Other - filed 2026-09-15
I am filing a complaint regarding the front fascia/bumper on my 2023 Jeep Grand Cherokee. The front fascia is separating and developing a visible gap near the headlight and adjoining body panel. I contacted Jeep Customer Care and was told there was no recall for this condition and to have the vehicle inspected by a Jee...
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More for the 2023 Jeep Grand Cherokee
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.