2023 Jeep Grand Cherokee problems and complaints
Owners have filed 410 complaints with NHTSA about the 2023 Jeep Grand Cherokee. The most-reported areas: Electrical System (184), Engine (87), Suspension (70).
Key takeaways
- 410 owner complaints on file with NHTSA.
- 16 involve a crash, 3 a fire, 19 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 184 | 45% |
| Engine | 87 | 21% |
| Suspension | 70 | 17% |
| Unknown Or Other | 66 | 16% |
| Fuel/Propulsion System | 56 | 14% |
| Steering | 44 | 11% |
| Power Train | 40 | 10% |
| Forward Collision Avoidance | 40 | 10% |
| Service Brakes | 26 | 6% |
| Vehicle Speed Control | 18 | 4% |
| Lane Departure | 16 | 4% |
| Air Bags | 12 | 3% |
One complaint can name several components, so shares add up to more than 100%.
Parts for the 2023 Jeep Grand Cherokee
GarageDex's verified specs for this car. Each Buy button searches Amazon for that exact part.
- Battery
- Engine oil
- Oil filter
- Engine air filter
- Cabin air filter
- Wiper blades
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| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2023 Jeep Grand Cherokee SUV 4WD | Not rated | 5/5 | 5/5 | Not rated |
| 2023 Jeep Grand Cherokee SUV RWD | Not rated | 5/5 | 5/5 | Not rated |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Electrical System,unknown Or Other,engine - filed 2026-11-05
The 2023 Jeep Grand Cherokee 4xe Trailhawk has experienced repeated hybrid-system-related problems, including recurring check-engine warnings and multiple dealership repair visits. Most concerning, the vehicle previously shut down while being driven. The vehicle lost power while in operation, creating a serious safety...
Electrical System,fuel/Propulsion System - filed 2026-11-03
I am filing an urgent safety complaint regarding my 2023 Jeep Grand Cherokee 4xe Plug-in Hybrid. During inspection, the mechanic discovered that the electrical connector and wiring associated with the fuel pump were burned and melted inside the gasoline fuel tank. The entire fuel pump assembly was subsequently replac...
Fuel/Propulsion System - filed 2026-10-28
After receiving the 68C update my vehicle has had a constant power drain from the high voltage battery that lessens the advertised mileage in all electric mode. In addition, the power output in all electric mode is severely reduced and poses a safety issue when attempting to merge into traffic or when having to acceler...
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More for the 2023 Jeep Grand Cherokee
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.