2025 Jeep Grand Cherokee problems and complaints

Owners have filed 80 complaints with NHTSA about the 2025 Jeep Grand Cherokee. The most-reported areas: Electrical System (31), Engine (23), Unknown Or Other (16).

Key takeaways

  • 80 owner complaints on file with NHTSA.
  • 8 involve a crash, 0 a fire, 8 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System3139%
Engine2329%
Unknown Or Other1620%
Power Train1316%
Fuel/Propulsion System1215%
Forward Collision Avoidance1114%
Service Brakes810%
Vehicle Speed Control810%
Air Bags56%
Lane Departure45%
Steering34%
Structure34%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2025 Jeep Grand Cherokee SUV 4WD5/55/55/54/5
2025 Jeep Grand Cherokee SUV RWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Unknown Or Other - filed 2026-10-21

2025 Grand Cherokee Laredo Drivers side B pillar is making a creaking sound and popping noise that started now and again and then became more consistent. We have had it at the dealer under warranty currently and they have had the car more than my wife and I. three attempts made and still no permanent fix, though they...

Power Train - filed 2026-10-20

The vehicle experiences severe drivetrain binding, mechanical clunking, and erratic 4WD electronic timing failure while operating at normal driving speeds. During acceleration (27–28 mph, transitioning from D4 to D5 gear), the automatic 4WD transfer case / front axle disengages abruptly under load, causing an audible...

Steering,service Brakes,engine - filed 2026-10-19

1).While driving the message shows up: Vehicle is not in park. Then the motor shuts off (at any speed). This happened several times (I was on my way to take my wife to chemo infusions)! This is very dangerous when driving and caused almost an accident on the highway!!! 2), When turning the motor on, the seat moves into...

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More for the 2025 Jeep Grand Cherokee

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.