2020 Jeep Wrangler problems and complaints

Owners have filed 609 complaints with NHTSA about the 2020 Jeep Wrangler. The most-reported areas: Steering (238), Electrical System (178), Unknown Or Other (57).

Key takeaways

  • 609 owner complaints on file with NHTSA.
  • 16 involve a crash, 12 a fire, 7 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Steering23839%
Electrical System17829%
Unknown Or Other579%
Engine549%
Suspension518%
Power Train478%
Visibility/Wiper335%
Fuel/Propulsion System325%
Structure173%
Wheels132%
Vehicle Speed Control122%
Service Brakes122%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Jeep Wrangler SUV 4WDNot rated4/5Not rated3/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Engine,fuel/Propulsion System - filed 2026-09-12

My Jeep Wrangler currently has a very strong fuel smell, and when the AC is on the smell is very strong inside the cabin. My kids and I became Ill and had headaches. It's been parked for two weeks. Pending an inspection by an independent mechanic. We came across an article stating that a lot of 2020 Jeep Wranglers with...

Electrical System - filed 2026-09-09

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving 45 MPH, the instrument panel became inoperable. There was no warning light illuminated. The contact stated that the instrument panel was blank. After exiting the vehicle, the contact became aware of a burning wire odor coming from underneath t...

Electrical System - filed 2026-09-04

The contact owns a 2020 Jeep Wrangler. The contact stated that the instrument cluster was inoperable. The vehicle was taken to a dealer, where it was diagnosed with instrument cluster failure; however, the contact was informed that the repair was not covered under NHTSA Campaign Number: 24V652000 (Electrical System); b...

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More for the 2020 Jeep Wrangler

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.