2020 Kia Optima problems and complaints

Owners have filed 153 complaints with NHTSA about the 2020 Kia Optima. The most-reported areas: Engine (104), Power Train (27), Unknown Or Other (16).

Key takeaways

  • 153 owner complaints on file with NHTSA.
  • 6 involve a crash, 3 a fire, 5 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine10468%
Power Train2718%
Unknown Or Other1610%
Electrical System149%
Fuel/Propulsion System128%
Engine And Engine Cooling85%
Service Brakes85%
Air Bags75%
Forward Collision Avoidance64%
Vehicle Speed Control64%
Seat Belts43%
Steering21%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Kia Optima 4 DR FWD5/55/55/55/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Engine - filed 2026-10-28

On October 25, 2026, while traveling eastbound on US Highway 74 near Bryson City, North Carolina, my 2020 Kia Optima 2.4L GDI experienced a sudden and substantial loss of engine power while driving through mountainous terrain. The check-engine light began flashing, and the vehicle entered what appeared to be reduced-p...

Engine,forward Collision Avoidance - filed 2026-10-28

Driving car on highway Car would not accelerate Stalled engine loud noise all lights are on now

Engine - filed 2026-10-09

My vehicle keeps consuming/burning oil. In between oil changes I still need to add oil

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More for the 2020 Kia Optima

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.