2016 Kia Sorento problems and complaints

Owners have filed 1249 complaints with NHTSA about the 2016 Kia Sorento. The most-reported areas: Engine (694), Unknown Or Other (165), Power Train (124).

Key takeaways

  • 1249 owner complaints on file with NHTSA.
  • 29 involve a crash, 49 a fire, 19 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine69456%
Unknown Or Other16513%
Power Train12410%
Structure1109%
Electrical System1079%
Steering806%
Exterior Lighting675%
Vehicle Speed Control625%
Fuel/Propulsion System534%
Engine And Engine Cooling302%
Service Brakes232%
Air Bags161%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2016 Kia Sorento SUV AWD5/55/55/54/5
2016 Kia Sorento SUV FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train,engine - filed 2026-09-20

Upon a catastrophic engine failure Tasca Kia replaced engine under Theta II settlement. I picked up my kia on 9/12. Engine is not running properly. It’s jerking and there is loud mechanical knocking. I don’t feel safe driving. I’ve contacted Kia corporate beginning 9/16 who contacted Tasca to arrange for tow and loaner...

Engine - filed 2026-09-08

I am filing this complaint regarding a 2016 Kia Sorento, VIN [XXX]. The vehicle suddenly broke down while my [XXX] daughter was driving in [XXX] and was taken to Sooner Kia in [XXX]. The dealership diagnosed the engine as seized and stated that it failed because there was no oil, requiring engine replacement. We disp...

Power Train,electrical System - filed 2026-09-08

I am filing a safety complaint regarding a severe, sudden electronic and mechanical failure of the shift interlock system and the Body Control Module (BCM) that compromises vehicle control and leaves the vehicle stranded in active traffic conditions. While attempting to operate the vehicle, the shifter lever suddenly b...

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More for the 2016 Kia Sorento

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.