2020 Kia Sorento problems and complaints
Owners have filed 140 complaints with NHTSA about the 2020 Kia Sorento. The most-reported areas: Engine (67), Unknown Or Other (26), Electrical System (20).
Key takeaways
- 140 owner complaints on file with NHTSA.
- 11 involve a crash, 12 a fire, 21 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Engine | 67 | 48% |
| Unknown Or Other | 26 | 19% |
| Electrical System | 20 | 14% |
| Power Train | 18 | 13% |
| Fuel/Propulsion System | 10 | 7% |
| Trailer Hitches | 9 | 6% |
| Vehicle Speed Control | 5 | 4% |
| Exterior Lighting | 5 | 4% |
| Service Brakes | 5 | 4% |
| Air Bags | 4 | 3% |
| Forward Collision Avoidance | 4 | 3% |
| Steering | 4 | 3% |
One complaint can name several components, so shares add up to more than 100%.
Parts for the 2020 Kia Sorento
GarageDex's verified specs for this car. Each Buy button searches Amazon for that exact part.
- Battery
- Engine oil
- Oil filter
- Engine air filter
- Cabin air filter
- Wiper blades
- Headlight bulb
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| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Kia Sorento SUV AWD | 5/5 | 5/5 | 5/5 | 4/5 |
| 2020 Kia Sorento SUV FWD | 5/5 | 5/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Vehicle Speed Control,unknown Or Other - filed 2026-10-24
**Suspected Sudden Unintended Acceleration – 2020 Kia Sorento EX V6** On October 24, 2026, the driver of a 2020 Kia Sorento EX V6 experienced two episodes of suspected sudden unintended acceleration. The vehicle reportedly accelerated unexpectedly while in Reverse (R), causing it to collide with an apartment building...
Engine - filed 2026-10-22
I bought a used 2020 Kia Sorento LX 2.4L in 2022. It had 15,000 miles on it. AT 50,000 miles I noticed it was consuming oil. I have been changing the oil at 5,000 mile intervals even though the manual calls out to do it every 7,500 miles. I have records of the maintenance for every oil change done on this vehicle. I ke...
Unknown Or Other,visibility/Wiper - filed 2026-10-17
This incident occurred on 10/03/26 at approx. 11:45 AM. Location: Squankum-Yellowbrook Rd. (524A) Howell NJ. Temp: 73 F. Road condition: 2 lane rural clear and dry. Description of incident: While driving @ approx. 40 MPH with no on-coming or traffic ahead or behind, the entire right rear passenger window spontaneou...
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More for the 2020 Kia Sorento
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.