2023 Kia Sorento problems and complaints
Owners have filed 128 complaints with NHTSA about the 2023 Kia Sorento. The most-reported areas: Electrical System (40), Unknown Or Other (38), Engine (32).
Key takeaways
- 128 owner complaints on file with NHTSA.
- 3 involve a crash, 2 a fire, 3 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 40 | 31% |
| Unknown Or Other | 38 | 30% |
| Engine | 32 | 25% |
| Power Train | 23 | 18% |
| Forward Collision Avoidance | 14 | 11% |
| Service Brakes | 13 | 10% |
| Vehicle Speed Control | 11 | 9% |
| Lane Departure | 10 | 8% |
| Steering | 7 | 5% |
| Visibility/Wiper | 7 | 5% |
| Fuel/Propulsion System | 6 | 5% |
| Visibility | 4 | 3% |
One complaint can name several components, so shares add up to more than 100%.
Parts for the 2023 Kia Sorento
GarageDex's verified specs for this car. Each Buy button searches Amazon for that exact part.
- Battery
- Engine oil
- Oil filter
- Engine air filter
- Cabin air filter
- Wiper blades
- Headlight bulb
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| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2023 Kia Sorento SUV AWD | 4/5 | 4/5 | 5/5 | 4/5 |
| 2023 Kia Sorento SUV FWD | 4/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Power Train,electrical System,service Brakes - filed 2026-11-04
During normal operation the vehicle will randomly decelerate (no brake lights). This has happened on the highway and on city streets. I repeat on the highway this vehicle will go from 75mph to 40mph with no lights or warnings. The issue happened with my wife and child in the car and I was able to replicate the issue. I...
Electrical System - filed 2026-11-03
The 12-volt battery system repeatedly collapses while the 2023 Kia Sorento Plug-in Hybrid is parked, leaving the vehicle completely immobilized: the doors will not unlock/open normally and the vehicle cannot be started, even though the high-voltage hybrid battery and fuel are ample. On November 2, 2026, after six days ...
Unknown Or Other - filed 2026-10-29
I am filing a formal vehicle safety complaint regarding my 2023 Kia Sorento, purchased new in December 2023. My vehicle has experienced intermittent, unexpected engine stalling and loses acceleration while driving requiring to turn off an back on. This creates a serious safety risk because the vehicle can unexpectedly...
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More for the 2023 Kia Sorento
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.