2023 Kia Sorento problems and complaints

Owners have filed 119 complaints with NHTSA about the 2023 Kia Sorento. The most-reported areas: Electrical System (37), Unknown Or Other (35), Engine (30).

Key takeaways

  • 119 owner complaints on file with NHTSA.
  • 3 involve a crash, 2 a fire, 3 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System3731%
Unknown Or Other3529%
Engine3025%
Power Train2017%
Forward Collision Avoidance1412%
Service Brakes1210%
Vehicle Speed Control119%
Lane Departure108%
Steering76%
Visibility/Wiper76%
Fuel/Propulsion System65%
Visibility43%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2023 Kia Sorento SUV AWD4/54/55/54/5
2023 Kia Sorento SUV FWD4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Engine - filed 2026-09-09

My 2023 Kia Sorento has experienced repeated failures involving the engine, transmission/powertrain, and electrical wiring system. The vehicle has been inspected and repaired multiple times by authorized Kia dealerships, including Kia of Round Rock and Clay Cooley Kia in Irving, and the repair history and vehicle are a...

Carry Handle, Shell, Base,chest Clip, Buckle, Harness - filed 2026-09-01

I own two Nuna RAVA car seats, and both have developed unraveling/tearing of the two-point harness buckle/strap between the child’s legs. One seat had noticeable tearing, which prompted me to closely inspect the second seat, where I found the same area beginning to unravel. I contacted Nuna and was initially advised t...

Power Train - filed 2026-08-25

The transmission failed for the fourth time. The transmission (Power Train) is the component that failed and is available for inspection at the dealership. The vehicle became unsafe and unreliable to drive due to the repeated transmission failures, creating a risk of sudden loss of power or control. The problem has bee...

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More for the 2023 Kia Sorento

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.