2025 Kia Sorento problems and complaints

Owners have filed 73 complaints with NHTSA about the 2025 Kia Sorento. The most-reported areas: Electrical System (21), Unknown Or Other (20), Engine (19).

Key takeaways

  • 73 owner complaints on file with NHTSA.
  • 5 involve a crash, 0 a fire, 3 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System2129%
Unknown Or Other2027%
Engine1926%
Power Train1926%
Forward Collision Avoidance811%
Vehicle Speed Control710%
Visibility/Wiper57%
Service Brakes57%
Fuel/Propulsion System45%
Back Over Prevention34%
Lane Departure23%
Air Bags23%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2025 Kia Sorento SUV AWD5/54/55/54/5
2025 Kia Sorento SUV FWD5/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System,visibility/Wiper,back Over Prevention - filed 2026-08-28

VEHICLE: 2025 Kia Sorento (VIN: [XXX]) KIA CORPORATE CASE #: XXX SAFETY DEFECT DESCRIPTION: The central ccNC infotainment display screen suffers from recurring, thermal-induced flickering and complete blackouts while driving and parking. When the screen blackouts, the FMVSS 111 federally mandated Backup Camera, naviga...

Structure - filed 2026-08-27

About a minute into my drive, I heard an explosion. I looked back thinking something happened to my twin toddlers and saw nothing. I heard the sound of glass cracking and looked up to see the front glass of my moonroof shattered. I pulled over to safety and closed the sun cover for the moonroof before any more glass co...

Electrical System,engine,visibility/Wiper - filed 2026-08-21

The contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the rear windshield wiper was moving with the switch turned off. The contact turned the rear windshield wiper to high, then low, and the wiper finally turned off. The contact continued driving and the vehicle suddenly stall...

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More for the 2025 Kia Sorento

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.