2024 Kia Soul problems and complaints

Owners have filed 29 complaints with NHTSA about the 2024 Kia Soul. The most-reported areas: Electrical System (9), Unknown Or Other (8), Engine (4).

Key takeaways

  • 29 owner complaints on file with NHTSA.
  • 0 involve a crash, 1 a fire, 0 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System931%
Unknown Or Other828%
Engine414%
Lane Departure310%
Forward Collision Avoidance310%
Service Brakes27%
Exterior Lighting27%
Power Train27%
Back Over Prevention27%
Tires13%
Steering13%
Vehicle Speed Control13%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2024 Kia Soul SUV FWD4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Unknown Or Other - filed 2026-08-15

The check engine light on my 2024 KIA Soul came on. I took the car to the dealer and had them check it. They said said that there were multiple problems with the transmission. They recommended that I have the transmission replaced. I had them replace the transmission for over 4,100 dollars. I bought the car brand ...

Electrical System - filed 2026-07-14

The car will not lock via the key fob or automatic door locks. When you turn off the ignition and open the drivers door it chimes and you can not lock the doors. It’s in park, and I turn the steering wheel. I’ve unplugged the negative battery, and had the fuses checked.

Service Brakes - filed 2026-07-09

Had to make a panic stop in rain on interstate due to vehicle in front of me using emergency turn around (vehicle was not authorized to use). Brake pedal went down furthur than normal amd abs did not activate. Barely missed having an accident. Exiting 12 miles later brake pedal went to floor. Stopped (had to pump peda...

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More for the 2024 Kia Soul

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.