2025 Kia Soul problems and complaints

Owners have filed 12 complaints with NHTSA about the 2025 Kia Soul. The most-reported areas: Exterior Lighting (4), Unknown Or Other (3), Lane Departure (2).

Key takeaways

  • 12 owner complaints on file with NHTSA.
  • 2 involve a crash, 0 a fire, 1 reported injury.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Exterior Lighting433%
Unknown Or Other325%
Lane Departure217%
Forward Collision Avoidance217%
Service Brakes217%
Power Train18%
Engine18%
Back Over Prevention18%
Air Bags18%
Visibility/Wiper18%
Suspension18%
Wheels18%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2025 Kia Soul SUV FWD4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train,unknown Or Other,engine - filed 2026-08-06

I purchased a used 2025 Kia Soul with approximately 12,930 miles on the odometer in July 2026. Prior to Friday, August 1, 2026, I had not experienced any warning lights, warning messages, drivability issues, or other symptoms. The vehicle appeared to operate normally. On August 1, 2026, as I pulled out of the parking l...

Unknown Or Other - filed 2026-05-30

Car window was broken into while the car was locked and the alarm was on. the alarm did not go off!

Lane Departure,back Over Prevention,forward Collision Avoidance - filed 2026-05-29

When pulling out of a parking spot all of collision responses started to flash. This included front collision, side collision and rear collision. The power steering no longer worked. I bought the car new in 11/05/2025. I only have 1,311 miles on the car. I did have an oil change done by the dealer about a week prior an...

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More for the 2025 Kia Soul

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.