2020 Lincoln MKZ problems and complaints

Owners have filed 2 complaints with NHTSA about the 2020 Lincoln MKZ. The most-reported areas: Unknown Or Other (1), Steering (1).

Key takeaways

  • 2 owner complaints on file with NHTSA.
  • 0 involve a crash, 0 a fire, 0 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Unknown Or Other150%
Steering150%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Lincoln MKZ 4 DR AWD5/54/55/54/5
2020 Lincoln MKZ 4 DR FWD5/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Unknown Or Other - filed 2026-01-20

While driving at freeway speed, my fully closed panoramic moon roof exploded with me and my 5 year old son in the car. Thankfully, the interior shade was closed so no shards of glass fell inside. It sounded like a gunshot and I have front and rear view dash cam video with audio of the incident. You can see glass flying...

Steering - filed 2025-06-13

My daughter almost killed herself in the car at [XXX]; the steering wheel and wheels got stuck. She's stuck at [XXX] close by [XXX] in the middle of the road, She's already called the mechanic and towing company and his assistant so I can get to work. The car is under my name [XXX] . Car was towed to a mechanic shop...

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More for the 2020 Lincoln MKZ

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.