2017 Mazda CX-5 problems and complaints

Owners have filed 148 complaints with NHTSA about the 2017 Mazda CX-5. The most-reported areas: Electrical System (44), Unknown Or Other (35), Engine (15).

Key takeaways

  • 148 owner complaints on file with NHTSA.
  • 5 involve a crash, 0 a fire, 3 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System4430%
Unknown Or Other3524%
Engine1510%
Service Brakes1510%
Fuel/Propulsion System139%
Visibility/Wiper128%
Structure128%
Power Train117%
Vehicle Speed Control64%
Lane Departure53%
Air Bags43%
Forward Collision Avoidance43%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2017 Mazda CX-5 SUV FWD4/55/55/54/5
2017 Mazda CX-5 SUV AWD4/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System - filed 2026-06-30

The radio is uncontrollable by driver. The radio the self dial from Bluetooth. Even if not connected, the radio surprises this driver by playing the radio unexpectedly at the highest rate. Due to the buttons not working, driver cannot turn down the radio causing safety concerns for being scared and distracted. There...

Electrical System - filed 2026-06-28

There is a consistent issue with the “ghost touch“ and the electrical system so when you’re going down the road, the musical will change. The music will blast up or down randomly it’ll get stuck and it’s very distracting. It will hang up on people while you’re having a conversation through the car phone. This was a rec...

Electrical System - filed 2026-05-30

Infotainment system randomly makes its own selections. Turns volume up and down, changes settings, changes stations... etc. Anything that can be controlled on the screen is at risk of being randomly hijacked. Once, my drivers assist volume was unexpectedly turned to full blast and randomly shouted "navigation assistant...

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More for the 2017 Mazda CX-5

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.