2020 Mazda CX-5 problems and complaints
Owners have filed 110 complaints with NHTSA about the 2020 Mazda CX-5. The most-reported areas: Electrical System (31), Unknown Or Other (25), Engine (18).
Key takeaways
- 110 owner complaints on file with NHTSA.
- 10 involve a crash, 0 a fire, 6 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 31 | 28% |
| Unknown Or Other | 25 | 23% |
| Engine | 18 | 16% |
| Service Brakes | 15 | 14% |
| Forward Collision Avoidance | 12 | 11% |
| Power Train | 10 | 9% |
| Vehicle Speed Control | 7 | 6% |
| Structure | 6 | 5% |
| Air Bags | 5 | 5% |
| Back Over Prevention | 4 | 4% |
| Visibility/Wiper | 4 | 4% |
| Fuel/Propulsion System | 4 | 4% |
One complaint can name several components, so shares add up to more than 100%.
Parts for the 2020 Mazda CX-5
GarageDex's verified specs for this car. Each Buy button searches Amazon for that exact part.
- Battery
- Engine oil
- Engine air filter
- Cabin air filter
- Wiper blades
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| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Mazda CX-5 SUV AWD | 5/5 | 5/5 | 5/5 | 4/5 |
| 2020 Mazda CX-5 SUV FWD | 5/5 | 5/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Power Train,vehicle Speed Control,engine - filed 2026-11-01
The vehicle's component that fails seems to be the transmission locking up in first gear after accelerating from a stop. During wet conditions, the car will fish tail and the traction control will kick in.
Power Train - filed 2026-10-30
I am filing a defect complaint regarding a severe drivetrain safety hazard on my 2020 Mazda CX-5 (currently at 62,800 miles). The automatic transmission has begun slipping and hesitating during acceleration, specifically producing a high-pitched chirping/squeaking noise during the 3rd-to-4th gear upshift. This issue is...
Electrical System,service Brakes - filed 2026-10-25
Car stalls and 3 warning lights flash on the dashboard- “front radar sensor system malfunction”, “forward smart city brake support malfunction”, “smart brake system malfunction” and check engine light turns on. Car still drives but gas pedal and brake pedal don’t seem to work as well. Have to pull over, turn engine off...
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More for the 2020 Mazda CX-5
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.