2021 Mazda CX-5 problems and complaints

Owners have filed 150 complaints with NHTSA about the 2021 Mazda CX-5. The most-reported areas: Engine (81), Power Train (17), Unknown Or Other (17).

Key takeaways

  • 150 owner complaints on file with NHTSA.
  • 10 involve a crash, 0 a fire, 8 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine8154%
Power Train1711%
Unknown Or Other1711%
Electrical System149%
Service Brakes128%
Forward Collision Avoidance128%
Vehicle Speed Control85%
Lane Departure75%
Fuel/Propulsion System75%
Air Bags53%
Visibility/Wiper43%
Tires32%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2021 Mazda CX-5 SUV AWD5/55/55/54/5
2021 Mazda CX-5 SUV FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System,exterior Lighting,engine - filed 2026-11-04

[FIELD: DESCRIBE WHAT HAPPENED] Severe ongoing safety defects uncorrected after 2 dealer repair attempts ([XXX] & [XXX]). LIGHTS: High beams failed [XXX], requiring continuous manual hold to function. ADAS/HUD: HUD failed to project Nov 3. Cameras cut out with false "sensor blocked" error (Oct [XXX] & [XXX]. Infotainme...

Electrical System,service Brakes,forward Collision Avoidance - filed 2026-10-31

During hard or emergency braking at higher speeds, the Anti-Lock Braking System (ABS) activates and pulsates normally for approximately 1 to 2 seconds, then abruptly fails and stops pumping. Immediately after the ABS cuts out, the wheels lock up completely, causing the vehicle to skid with loss of traction/stability co...

Air Bags,seats - filed 2026-10-07

The contact owns a 2021 Mazda CX-5. The contact stated that while at a complete stop, the vehicle was rear-ended by another vehicle driving approximately 40 - 50 MPH. The contact stated that due to the crash, the driver's seat unexpectedly reclined, and the driver's head restraint detached and landed in the car seat in...

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More for the 2021 Mazda CX-5

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.