2024 Mazda CX-5 problems and complaints

Owners have filed 47 complaints with NHTSA about the 2024 Mazda CX-5. The most-reported areas: Unknown Or Other (11), Service Brakes (8), Engine (7).

Key takeaways

  • 47 owner complaints on file with NHTSA.
  • 4 involve a crash, 1 a fire, 2 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Unknown Or Other1123%
Service Brakes817%
Engine715%
Forward Collision Avoidance613%
Seats511%
Vehicle Speed Control511%
Structure49%
Exterior Lighting49%
Electrical System36%
Steering36%
Power Train36%
Suspension24%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2024 Mazda CX-5 SUV AWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Wheels - filed 2026-10-28

The rear wheel well liner and mud guard on my Mazda CX-5 were becoming detached because the retaining clips have not stayed secured. During normal driving, the liner and the mud guard were separate from its mounting points and were hanged down near the tire. This creates a potential safety hazard because the loose lin...

Seats - filed 2026-10-25

I am extremely concerned about the safety of the 2024 Mazda CX-5 due to the failure of the seat adjustment mechanism, which prevents the seat from moving forward or backward. This is a serious safety hazard, particularly for passengers who may be positioned dangerously close to the dashboard in the event of a collision...

Unknown Or Other - filed 2026-10-13

VEHICLE SAFETY COMPLETELY COMPROMISED BY UNEXPECTED ENGINE STALL IN TRAFFIC. For over one week, my 2024 Mazda CX-5 exhibited severe engine sputtering and erratic idle RPM fluctuations (RPMs surging high, then dropping dangerously low) while stopping. while completely stopped in a parking lot with the transmission eng...

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More for the 2024 Mazda CX-5

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.