2023 Mazda CX-9 problems and complaints
Owners have filed 12 complaints with NHTSA about the 2023 Mazda CX-9. The most-reported areas: Unknown Or Other (4), Chest Clip (2), Buckle (2).
Key takeaways
- 12 owner complaints on file with NHTSA.
- 3 involve a crash, 0 a fire, 1 reported injury.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Unknown Or Other | 4 | 33% |
| Chest Clip | 2 | 17% |
| Buckle | 2 | 17% |
| Harness | 2 | 17% |
| Forward Collision Avoidance | 2 | 17% |
| Service Brakes | 2 | 17% |
| Steering | 2 | 17% |
| Tires | 1 | 8% |
| Electrical System | 1 | 8% |
| Structure | 1 | 8% |
| Air Bags | 1 | 8% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2023 Mazda CX-9 SUV AWD | 5/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Chest Clip, Buckle, Harness - filed 2026-06-08
I am reporting a critical mechanical restraint failure regarding the 5-point harness crotch buckles on the Graco TrioGrow and the Graco TriRide car seats. The red button-release tension on both of these models is engineered with insufficient physical resistance. My toddler is capable of physically depressing the lower ...
Chest Clip, Buckle, Harness - filed 2026-06-08
I am reporting a critical mechanical restraint failure regarding the 5-point harness crotch buckles on the Graco TrioGrow and the Graco TriRide car seats. The red button-release tension on both of these models is engineered with insufficient physical resistance. My toddler is capable of physically depressing the lower ...
Unknown Or Other,forward Collision Avoidance - filed 2026-02-11
On February 9, 2026, our 2023 Mazda CX‑9 experienced a sudden and complete system malfunction while being driven. Multiple system failures began approximately six minutes before the crash. During this time, the driver reported: • Total loss of steering • Complete brake failure • No response to acceleration or driver in...
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More for the 2023 Mazda CX-9
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.