2023 Mercedes-Benz C-Class problems and complaints

Owners have filed 25 complaints with NHTSA about the 2023 Mercedes-Benz C-Class. The most-reported areas: Forward Collision Avoidance (11), Service Brakes (7), Unknown Or Other (5).

Key takeaways

  • 25 owner complaints on file with NHTSA.
  • 2 involve a crash, 0 a fire, 1 reported injury.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Forward Collision Avoidance1144%
Service Brakes728%
Unknown Or Other520%
Electrical System520%
Tires312%
Engine28%
Visibility/Wiper14%
Structure14%
Power Train14%
Suspension14%
Air14%
Fuel/Propulsion System14%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2023 Mercedes-Benz C-Class 4 DR AWDNot ratedNot ratedNot ratedNot rated
2023 Mercedes-Benz C-Class 4 DR RWDNot ratedNot ratedNot ratedNot rated

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Tires - filed 2026-06-16

2 of 245/40HR18XL & 2 of 225/45HR18XL... All 4 tires replaced I purchased a 2023 Mercedes-Benz C300 from Benzel Busch motor car (an authorized Mercedes-Benz dealer) in [XXX] in XXX. Since purchase, this vehicle has had repeated, unresolved defects. The Check Engine warning light has illuminated numurous times, resul...

Unknown Or Other,service Brakes,forward Collision Avoidance - filed 2026-05-05

I am filing a safety complaint regarding my 2023 Mercedes-Benz AMG C43 4MATIC. The vehicle has approximately 23,000 miles. On multiple occasions, the vehicle has abruptly and violently applied the brakes and/or come to a near stop while I was driving on highways and side roads, even though there was nothing in front of...

Visibility/Wiper - filed 2025-11-15

When going into Reverse the passenger side mirror angles down to see curbs. When putting back into Drive it should be going back up to normal angle, but 20% of the time it does not go back up. If you're driving in the dark you may not know it's reverted back up and get into a car accident. Dealership said there are no ...

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More for the 2023 Mercedes-Benz C-Class

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.