2020 Mercedes-Benz E-Class problems and complaints
Owners have filed 20 complaints with NHTSA about the 2020 Mercedes-Benz E-Class. The most-reported areas: Engine (6), Unknown Or Other (5), Structure (3).
Key takeaways
- 20 owner complaints on file with NHTSA.
- 0 involve a crash, 2 a fire, 4 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Engine | 6 | 30% |
| Unknown Or Other | 5 | 25% |
| Structure | 3 | 15% |
| Back Over Prevention | 3 | 15% |
| Electrical System | 3 | 15% |
| Power Train | 2 | 10% |
| Tires | 2 | 10% |
| Fuel/Propulsion System | 1 | 5% |
| Fuel System | 1 | 5% |
| Gasoline | 1 | 5% |
| Visibility | 1 | 5% |
| Latches/Locks/Linkages | 1 | 5% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Mercedes-Benz E-Class 2 DR 4WD | Not rated | Not rated | Not rated | Not rated |
| 2020 Mercedes-Benz E-Class 4 DR 4WD | 5/5 | 5/5 | 5/5 | 5/5 |
| 2020 Mercedes-Benz E-Class 2 DR RWD | Not rated | Not rated | Not rated | Not rated |
| 2020 Mercedes-Benz E-Class 4 DR RWD | 5/5 | 5/5 | 5/5 | 5/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Structure,unknown Or Other - filed 2026-05-19
Rear glass window on convertible soft top is prematurely separating/delaminating from top assembly on 2020 Mercedes-Benz E350 convertible with under 8,000 miles. Glass is integrated into the convertible top and failure may lead to reduced rear visibility, possible glass detachment, water intrusion, and safety hazard wh...
Engine - filed 2026-02-24
The AC compressor failed in traffic causing the engine to lock up and not restart.
Back Over Prevention - filed 2025-10-17
The contact owns a 2020 Mercedes-Benz E-450. The contact stated that while attempting to reverse, the rearview camera became inoperative. The contact stated that the rearview camera image was frozen. The contact also expressed concerns that the emblem located on the rear of the vehicle was intermittently blocking the r...
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More for the 2020 Mercedes-Benz E-Class
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.