2024 Mercedes-Benz E-Class problems and complaints

Owners have filed 25 complaints with NHTSA about the 2024 Mercedes-Benz E-Class. The most-reported areas: Electrical System (12), Unknown Or Other (6), Engine (3).

Key takeaways

  • 25 owner complaints on file with NHTSA.
  • 3 involve a crash, 0 a fire, 0 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System1248%
Unknown Or Other624%
Engine312%
Forward Collision Avoidance312%
Vehicle Speed Control312%
Steering28%
Fuel/Propulsion System28%
Exterior Lighting28%
Wheels28%
Lane Departure14%
Power Train14%
Service Brakes14%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2024 Mercedes-Benz E-Class 4 DR AWDNot ratedNot ratedNot ratedNot rated
2024 Mercedes-Benz E-Class 4 DR RWDNot ratedNot ratedNot ratedNot rated

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Unknown Or Other - filed 2026-07-22

The infotainment and vehicle information system randomly goes black, resets itself while driving. There are no error messages or warnings. The system reboots and the screens come back after about 10-20 seconds. There was a recall issued for this back in May of 2026 and I had Mercedes Benz of Asheville, NC perform th...

Steering,electrical System,lane Departure - filed 2026-06-25

The lane-keeping assist function (In-Lane control, part of the driver-assistance suite) does not turn off when commanded. The driver selects the control to disengage, and the system remains active and continues to apply steering input. This is a recurring condition and it is getting more frequent. A driver-assistance ...

Electrical System,engine - filed 2026-06-23

Learning that my vehicle is subject to a battery-related recall has seriously undermined my trust. Battery defects in electric vehicles can present risks that include thermal events, loss of vehicle functionality, and other potentially dangerous situations. My vehicle has had warning signs, I received emails about the ...

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More for the 2024 Mercedes-Benz E-Class

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.