2002 Mercury Grand Marquis problems and complaints

Owners have filed 106 complaints with NHTSA about the 2002 Mercury Grand Marquis. The most-reported areas: Vehicle Speed Control (18), Suspension (15), Engine And Engine Cooling (14).

Key takeaways

  • 106 owner complaints on file with NHTSA.
  • 11 involve a crash, 2 a fire, 8 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Vehicle Speed Control1817%
Suspension1514%
Engine And Engine Cooling1413%
Electrical System1211%
Service Brakes109%
Tires109%
Steering98%
Hydraulic98%
Seat Belts88%
Exterior Lighting66%
Power Train66%
Air Bags44%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2002 Mercury Grand Marquis 4-DR.Not ratedNot ratedNot ratedNot rated

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Vehicle Speed Control,service Brakes,engine - filed 2025-07-17

The contact owns a 2002 Mercury Grand Marquis. The contact stated while driving 50 MPH at night, the cruise control mode malfunctioned, and the speed of the vehicle increased independently. The contact stated that the brake pedal was depressed several times to the floor, but the vehicle failed to stop. The contact turn...

Seat Belts - filed 2024-11-20

The contact owns a 2002 Mercury Grand Marquis. The contact stated that after securely latching the seat belt, the driver's side front and passenger's side front seat belt buckles unintendedly unlatched. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 0...

Unknown Or Other - filed 2022-08-06

For sometime now the Headlights on my 2002 Mercury Grand Marquis appear to fade or dim soon after turning them on; giving the impression they are losing power and about to fail. I live in the mountains and am very familiar with each and every turn I See on the roads I travel. You See that Is The Matter of Fact- If ...

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More for the 2002 Mercury Grand Marquis

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.