2002 Mercury Mountaineer problems and complaints
Owners have filed 390 complaints with NHTSA about the 2002 Mercury Mountaineer. The most-reported areas: Power Train (149), Structure (71), Suspension (39).
Key takeaways
- 390 owner complaints on file with NHTSA.
- 17 involve a crash, 7 a fire, 39 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 149 | 38% |
| Structure | 71 | 18% |
| Suspension | 39 | 10% |
| Engine And Engine Cooling | 35 | 9% |
| Visibility | 34 | 9% |
| Steering | 23 | 6% |
| Service Brakes | 22 | 6% |
| Air Bags | 21 | 5% |
| Electrical System | 20 | 5% |
| Vehicle Speed Control | 18 | 5% |
| Hydraulic | 18 | 5% |
| Equipment | 14 | 4% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2002 Mercury Mountaineer 4-DR. | Not rated | Not rated | Not rated | 3/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Steering - filed 2023-12-27
Aftermarket rack and pinion system re-manufactured by Detroit Axel began leaking fluid and caused a loss of power steering within 3 months of purchase. A second unit was installed and after about a year had the exact same failure as the first unit. Also resulting in the loss of power steering. It is my contention that...
Power Train,electrical System,structure - filed 2022-06-18
Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame components, and other structural components that may present a safety hazard. Electrical : electrical systems and items such asa wiring and cable on or inside the door, ignition switch cover detach ,instru...
Unknown Or Other - filed 2022-05-10
Heard a pop noise under hood. Engine shut off battery light came on. Went to open hood and there was a fire.
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More for the 2002 Mercury Mountaineer
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.