2020 Nissan Murano problems and complaints

Owners have filed 46 complaints with NHTSA about the 2020 Nissan Murano. The most-reported areas: Forward Collision Avoidance (14), Unknown Or Other (10), Suspension (8).

Key takeaways

  • 46 owner complaints on file with NHTSA.
  • 1 involve a crash, 0 a fire, 2 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Forward Collision Avoidance1430%
Unknown Or Other1022%
Suspension817%
Steering511%
Power Train49%
Service Brakes49%
Visibility/Wiper37%
Structure24%
Exterior Lighting24%
Wheels24%
Seat Belts24%
Electrical System12%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Nissan Murano SUV AWD5/55/55/54/5
2020 Nissan Murano SUV FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Steering,suspension - filed 2026-09-17

The contact owns a 2020 Nissan Murano. The contact stated that while driving at an undisclosed speed, the vehicle was driving unstable. The vehicle was taken to an independent mechanic, and the suspension was inspected. The mechanic became aware of cracked bushings on the upper control arm on both sides of the vehicle....

Power Train - filed 2026-07-15

CVT Transmission failed at 82k miles. Diagnosed at Midas, specific Transmission shop and local Nissan dealership as needing full replacement. Notified Nissan Consumer Affairs, they created a case but refused to fully replace it, offered to pay only 50% of approximately $9k.

Structure - filed 2026-05-28

The sunroof leaks into the car causing a moisture issue. As someone with asthma and allergies this is a potential mold risk.

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More for the 2020 Nissan Murano

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.