2020 Ram 2500 problems and complaints

Owners have filed 162 complaints with NHTSA about the 2020 Ram 2500. The most-reported areas: Fuel/Propulsion System (40), Engine (33), Fuel System (30).

Key takeaways

  • 162 owner complaints on file with NHTSA.
  • 5 involve a crash, 4 a fire, 4 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Fuel/Propulsion System4025%
Engine3320%
Fuel System3019%
Diesel3019%
Unknown Or Other2012%
Power Train2012%
Electrical System2012%
Service Brakes149%
Structure117%
Steering106%
Wheels85%
Visibility/Wiper42%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Ram 2500 Mega PU/EC 4WDNot ratedNot ratedNot rated3/5
2020 Ram 2500 Crew PU/CC 4WD4/54/55/53/5
2020 Ram 2500 Regular PU/RC 4WDNot ratedNot ratedNot rated3/5
2020 Ram 2500 Crew PU/CC 2WD4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Back Over Prevention - filed 2026-08-21

The contact owns a 2020 Ram Promaster 2500. The contact stated that while reversing, the rear-view camera displayed a blank or inverted image. The contact later received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact ...

Engine - filed 2026-07-07

The contact owns a 2020 RAM 2500. The contact stated while driving at an undisclosed speed, the contact noticed that the engine was running unusually rough and the engine seized. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed engine. The contact...

Engine - filed 2026-07-07

The contact owns a 2020 Ram 2500. The contact stated that while driving the vehicle at an undisclosed speed, a tapping sound was heard, which gradually grew louder. The next day, the vehicle was taken to a dealer where it was diagnosed with a piston 5 failure, and the dealer determined that the engine needed to be repl...

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More for the 2020 Ram 2500

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.