2016 Ram ProMaster City problems and complaints

Owners have filed 57 complaints with NHTSA about the 2016 Ram ProMaster City. The most-reported areas: Engine (19), Electrical System (15), Power Train (15).

Key takeaways

  • 57 owner complaints on file with NHTSA.
  • 0 involve a crash, 0 a fire, 0 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine1933%
Electrical System1526%
Power Train1526%
Unknown Or Other916%
Exterior Lighting611%
Vehicle Speed Control47%
Service Brakes35%
Engine And Engine Cooling24%
Wheels24%
Electronic Stability Control (esc)24%
Visibility12%
Steering12%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2016 Ram Promaster City VAN 2WDNot ratedNot ratedNot ratedNot rated

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Visibility - filed 2026-08-17

The contact owns a 2016 Ram ProMaster 2500. The contact stated that while driving approximately 12 MPH, the windshield wipers became inoperable. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the windshield wiper motor needed to be replaced; however, the vehic...

Engine - filed 2025-12-01

I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel is a safety is...

Unknown Or Other - filed 2025-09-10

The backup camera on our Ram is currently inverted. I am not sure if it is available for inspection. It makes it hard to see what is behind us when backing up. We received a notice about a recall concerning this issue but I do not see it mentioned on your website when looking up the vehicle. No warnings prior to it mes...

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More for the 2016 Ram ProMaster City

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.