2020 Ram ProMaster problems and complaints
Owners have filed 42 complaints with NHTSA about the 2020 Ram ProMaster. The most-reported areas: Back Over Prevention (11), Power Train (10), Unknown Or Other (9).
Key takeaways
- 42 owner complaints on file with NHTSA.
- 3 involve a crash, 0 a fire, 2 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Back Over Prevention | 11 | 26% |
| Power Train | 10 | 24% |
| Unknown Or Other | 9 | 21% |
| Electrical System | 8 | 19% |
| Engine And Engine Cooling | 5 | 12% |
| Engine | 4 | 10% |
| Visibility/Wiper | 4 | 10% |
| Steering | 3 | 7% |
| Seat Belts | 2 | 5% |
| Lane Departure | 1 | 2% |
| Tires | 1 | 2% |
| Service Brakes | 1 | 2% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Ram ProMaster VAN 2WD | Not rated | Not rated | Not rated | Not rated |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Engine And Engine Cooling,back Over Prevention - filed 2026-08-10
The contact owns a 2020 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of...
Electrical System - filed 2026-08-08
Related recall: NHTSA 25V720000 / Chrysler 67C — "The electrical circuit for the radiator fan may overheat." Fire/injury: No fire / no injuries; component overheated and burned/melted. Complaint narrative (paste this into the form) The radiator cooling fan on my 2020 Ram ProMaster 3500 (3.6L gasoline V6) repeatedly ...
Back Over Prevention - filed 2026-06-17
The rear backup camera is intermediate and does NOT provide a visible image 90% of the time. When the vehicle is in reverse the display reports a message, "Camera System Unavailable". The van doesn't have rear or side windows and makes it nearly impossible to safely backup the vehicle.
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More for the 2020 Ram ProMaster
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.