2020 Subaru Crosstrek problems and complaints
Owners have filed 69 complaints with NHTSA about the 2020 Subaru Crosstrek. The most-reported areas: Visibility/Wiper (30), Electrical System (11), Power Train (9).
Key takeaways
- 69 owner complaints on file with NHTSA.
- 6 involve a crash, 0 a fire, 3 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Visibility/Wiper | 30 | 43% |
| Electrical System | 11 | 16% |
| Power Train | 9 | 13% |
| Unknown Or Other | 9 | 13% |
| Engine | 5 | 7% |
| Visibility | 4 | 6% |
| Service Brakes | 2 | 3% |
| Seat Belts | 2 | 3% |
| Fuel/Propulsion System | 2 | 3% |
| Forward Collision Avoidance | 2 | 3% |
| Vehicle Speed Control | 2 | 3% |
| Structure | 2 | 3% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Subaru Crosstrek SW AWD | 5/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Electrical System - filed 2026-09-12
I own a 2020 Subaru Crosstrek. While driving on the freeway in heavy traffic, I had to make a hard stop due to traffic ahead. When the vehicle came to a complete stop, the engine automatically shut off as part of the vehicle’s auto start-stop system. When I released the brake to proceed with traffic, the vehicle attemp...
Power Train - filed 2026-05-14
DEFECT DESCRIPTION My 2020 Subaru Crosstrek has been diagnosed with diagnostic trouble code P2757 (Torque Converter Clutch Pressure Control Solenoid Control Circuit Performance), which my authorized Subaru 802 Subaru retailer in Vermont has confirmed is caused by a defective CVT Control Valve Body. Subaru of America h...
Power Train,engine - filed 2026-05-11
My 2020 Subaru Crosstrek CVT Valve Body equipment failure and CVT Torque Converter failure. This appears to be a common failure for prior Subaru Crosstrek model - however was not extended for coverage to 2020 and beyond models - appears the issue still persists and additional year models should be covered. My vehicle e...
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More for the 2020 Subaru Crosstrek
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.