2020 Subaru Crosstrek problems and complaints

Owners have filed 71 complaints with NHTSA about the 2020 Subaru Crosstrek. The most-reported areas: Visibility/Wiper (30), Power Train (11), Electrical System (11).

Key takeaways

  • 71 owner complaints on file with NHTSA.
  • 6 involve a crash, 0 a fire, 3 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Visibility/Wiper3042%
Power Train1115%
Electrical System1115%
Unknown Or Other913%
Engine57%
Visibility46%
Service Brakes23%
Seat Belts23%
Fuel/Propulsion System23%
Forward Collision Avoidance23%
Vehicle Speed Control23%
Structure23%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Subaru Crosstrek SW AWD5/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train - filed 2026-10-27

Transmission failed at 62,000 miles out of gear on freeway. No power to get into shoulder. . I took it to dealer, they said it needed new transmission. I then took it to a specialist which ran diagnostic and said valve body/solenoid need replacement so I had the work done. Now at 63,000 2 months later same issue happen...

Power Train - filed 2026-10-26

Failing camshaft carrier seals causing oil leaks. This issue as a known issue to subaru engines in many models and no recalls have been made. This issue can cause a fire in the engine if not render over time. This vehicle has less than 60k miles with barely 5 years. Other models are failing with the same issue, if not ...

Electrical System - filed 2026-09-12

I own a 2020 Subaru Crosstrek. While driving on the freeway in heavy traffic, I had to make a hard stop due to traffic ahead. When the vehicle came to a complete stop, the engine automatically shut off as part of the vehicle’s auto start-stop system. When I released the brake to proceed with traffic, the vehicle attemp...

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More for the 2020 Subaru Crosstrek

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.