2020 Subaru Legacy problems and complaints

Owners have filed 121 complaints with NHTSA about the 2020 Subaru Legacy. The most-reported areas: Visibility/Wiper (57), Unknown Or Other (26), Electrical System (15).

Key takeaways

  • 121 owner complaints on file with NHTSA.
  • 1 involve a crash, 1 a fire, 1 reported injury.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Visibility/Wiper5747%
Unknown Or Other2621%
Electrical System1512%
Visibility97%
Power Train76%
Forward Collision Avoidance76%
Engine43%
Vehicle Speed Control43%
Service Brakes22%
Lane Departure22%
Steering11%
Seats11%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Subaru Legacy 4 DR AWD5/55/55/55/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Steering,electrical System,unknown Or Other - filed 2026-06-20

While driving there is a loss of power, the battery fails, electronic components shut down and car stops. Has happened intermittently. Replaced battery. This is a significant safety issue happened on freeway near exit ramp, in parking lot in driveway, everything cuts out. Opened hood and seems to be battery terminal...

Seats - filed 2026-04-01

Driver's seat structurally unstable due to factory-installed welded nut shearing off the seat rail anchor at approximately 32,000 miles. Confirmed by Napleton Subaru technician on video. Physical component in owner's possession. Failure is consistent with prior Subaru seat rail weld recalls. This affects seat stability...

Visibility - filed 2025-11-05

The contact owns a 2020 Subaru Legacy. The contact stated that during inclement weather, the front driver and front passenger’s side power windows failed to automatically roll up as intended. The contact was forced to hold the power window button to slowly roll the windows up. The vehicle was taken to a dealer, where t...

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More for the 2020 Subaru Legacy

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.