2011 Toyota Highlander problems and complaints

Owners have filed 186 complaints with NHTSA about the 2011 Toyota Highlander. The most-reported areas: Steering (34), Structure (27), Visibility/Wiper (25).

Key takeaways

  • 186 owner complaints on file with NHTSA.
  • 14 involve a crash, 0 a fire, 8 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Steering3418%
Structure2715%
Visibility/Wiper2513%
Electrical System2312%
Engine1810%
Service Brakes1810%
Power Train169%
Unknown Or Other158%
Vehicle Speed Control148%
Visibility105%
Air Bags84%
Engine And Engine Cooling53%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2011 Toyota Highlander SUV AWD4/54/55/54/5
2011 Toyota Highlander SUV FWD4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System - filed 2026-06-04

Odometer Fraud. The contact purchased a 2011 Toyota Highlander. It was discovered that there was a mileage discrepancy. The vehicle was a private sale but contacted by a dealer. At the time of purchase, the vehicle mileage was 122,000, and at the time of registration, it was discovered that the mileage was 303,000.

Power Train,unknown Or Other,engine - filed 2025-11-26

1. The 3.5L V6 Engine (2GR-FE) failed due to the subsequent loss of lubrication caused by the rupture of the Oil Cooler Pipe (Rubber component), a manufacturing defect known under TSB T-SB-0201-11 (ZE2 Program). The failed engine is currently available for inspection by request at the independent service center before ...

Air Bags - filed 2024-10-11

Steering wheel air bag did not deploy in front end MVA

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More for the 2011 Toyota Highlander

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.