2023 Toyota Highlander problems and complaints

Owners have filed 190 complaints with NHTSA about the 2023 Toyota Highlander. The most-reported areas: Unknown Or Other (39), Structure (32), Engine (28).

Key takeaways

  • 190 owner complaints on file with NHTSA.
  • 12 involve a crash, 0 a fire, 12 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Unknown Or Other3921%
Structure3217%
Engine2815%
Service Brakes2111%
Seats2111%
Power Train2011%
Fuel/Propulsion System168%
Air Bags126%
Electrical System126%
Vehicle Speed Control95%
Lane Departure63%
Forward Collision Avoidance53%

One complaint can name several components, so shares add up to more than 100%.

Parts for the 2023 Toyota Highlander

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2023 Toyota HIGHLANDER SUV AWD5/54/55/54/5
2023 Toyota HIGHLANDER SUV FWD5/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Service Brakes - filed 2026-11-04

During the past three years, I have experienced approximately 4–5 incidents in which the vehicle unexpectedly surged forward while I was lightly pressing the brake pedal to slow down, particularly when driving downhill or approaching a stop sign. During these incidents: •The vehicle unexpectedly increased speed instead...

Seats - filed 2026-10-21

Recall has not been fixed in a timely manner.

Service Brakes - filed 2026-10-20

While depressing the brake pedal to come to a complete stop, the vehicle experienced a sudden loss of braking force, followed by a momentary forward surge/lunge before the friction brakes engaged.

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More for the 2023 Toyota Highlander

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.