2004 Toyota Matrix problems and complaints

Owners have filed 138 complaints with NHTSA about the 2004 Toyota Matrix. The most-reported areas: Power Train (37), Air Bags (35), Vehicle Speed Control (15).

Key takeaways

  • 138 owner complaints on file with NHTSA.
  • 18 involve a crash, 2 a fire, 17 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Power Train3727%
Air Bags3525%
Vehicle Speed Control1511%
Visibility139%
Electrical System97%
Structure86%
Steering86%
Fuel System75%
Gasoline75%
Engine And Engine Cooling64%
Tires64%
Suspension54%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2004 Toyota Matrix 4-DR.Not ratedNot ratedNot rated4/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Visibility - filed 2021-03-18

TL* THE CONTACT OWNS A 2004 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE RAISING OR LOWERING THE DRIVER'S SIDE WINDOW, THERE WAS A CLICKING AND RATTLING SOUND HEARD. THE WINDOW ALSO SEEMED TO LOOSER THAN NORMAL. THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 08V162000 (VISIBILITY) HOWEVER, THE VIN WAS NOT INCLUDED....

Air Bags - filed 2019-03-11

TAKATA RECALL WILL SOMEONE GET TOYOTA TO REPAIR MY CAR? I HAVE BEEN TRYING TO GET MY AIRBAG HAZARD REPAIRED SINCE 2014 RECALL CAME OUT. NO SUCCESS TO DATE. MEANWHILE FORCED TO DRIVE POTENTIAL BOMB. IT APPEARS TOYOTA IS GIVING PEOPLE THE RUN-AROUND. I STAYED ON THE LINE FOR GREAT LENGTH OF TIME AND WAS TOLD TO C...

Air Bags - filed 2018-06-26

TAKATA RECALL - WHILE DRIVING ON A HIGHWAY, THERE WAS A SLOW UP, AND I BRAKED, BUT STOPPED RIGHT AT THE REAR BUMPER OF THE CAR IN FRONT OF ME. HOWEVER, ANOTHER CAR WAS COMING BEHIND ME AND COULDN'T STOP, OR DIDN'T NOTICE THAT TRAFFICE HAD STOPPED. HE PUSHED ME INTO THE CAR IN FRONT OF ME. AT THAT MOMENT, WHICH WAS NOT...

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More for the 2004 Toyota Matrix

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.