2002 Toyota Sienna problems and complaints

Owners have filed 207 complaints with NHTSA about the 2002 Toyota Sienna. The most-reported areas: Structure (43), Latches/Locks/Linkages (31), Service Brakes (29).

Key takeaways

  • 207 owner complaints on file with NHTSA.
  • 19 involve a crash, 4 a fire, 21 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Structure4321%
Latches/Locks/Linkages3115%
Service Brakes2914%
Electrical System2512%
Hydraulic2311%
Power Train178%
Tires178%
Engine And Engine Cooling178%
Steering115%
Vehicle Speed Control105%
Air Bags84%
Suspension73%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2002 Toyota SiennaNot ratedNot ratedNot ratedNot rated

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System - filed 2026-02-15

Dear Sir, On April 2026, I need to do the semiannual smog check. Right now, I face DTC P0420 error code and I can't pass the smog check inspection. Note that I don't have the engine light on indicating the a/m error code. Only my OBD2 shows the error DTC Code P0420. I did some searhing and noticed that the ECM for Sie...

Electrical System,exterior Lighting,engine - filed 2023-04-05

CHECKING ENGINE LIGHT ON AND OFF SLIDE DOOR NOT WORKING PROPERLY

Suspension - filed 2021-03-25

THE LOWER REAR MOUNT FOR THE PASSENGER-SIDE REAR SHOCK ABSORBER WAS FOUND WHEN THE VEHICLE WAS STATIONARY TO HAVE BECOME PARTIALLY FRACTURED OVER TIME. IT IS MADE OF THIN HOLLOW METAL WITH INTERNAL THREADS. THERE IS NO REPLACEMENT FOR THIS EXCEPT TO PURCHASE A LARGE MULTI-FUNCTIONAL UNIT COSTING $1,688.00

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More for the 2002 Toyota Sienna

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.