2024 Volkswagen Atlas problems and complaints

Owners have filed 176 complaints with NHTSA about the 2024 Volkswagen Atlas. The most-reported areas: Electrical System (45), Service Brakes (37), Unknown Or Other (32).

Key takeaways

  • 176 owner complaints on file with NHTSA.
  • 7 involve a crash, 2 a fire, 10 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System4526%
Service Brakes3721%
Unknown Or Other3218%
Engine3017%
Forward Collision Avoidance2916%
Power Train2213%
Visibility/Wiper116%
Back Over Prevention106%
Exterior Lighting95%
Air Bags85%
Vehicle Speed Control74%
Lane Departure74%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2024 Volkswagen Atlas SUV FWD5/54/55/54/5
2024 Volkswagen Atlas SUV AWD5/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System,service Brakes,forward Collision Avoidance - filed 2026-10-24

My foot was completely on the brake pedal during a low-speed parking maneuver, and the vehicle, un-commanded, surged forward, causing the crash. The vehicle actively fought my braking. Also the crash assist did not engage nor stop the vehicle either , I was directly in front of the car I collided with.

Unknown Or Other,back Over Prevention,forward Collision Avoidance - filed 2026-10-21

Dash beeps and shows Rear traffic alert currently unavailable, and Maneuver braking function currently not available Infotainment center blinks off and didn’t come back up completely black screen Can’t access any controls in screen. No radio, no settings

Electrical System,unknown Or Other - filed 2026-10-14

I purchased my 2024 Volkswagen Atlas new on January 25, 2025. Since purchase, the infotainment/touchscreen system has repeatedly failed, sometimes while driving. The screen becomes completely black and nonfunctional, causing loss of the rearview backup camera, windshield defroster controls, and temperature adjustment ...

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More for the 2024 Volkswagen Atlas

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.