2016 Volkswagen Jetta problems and complaints

Owners have filed 161 complaints with NHTSA about the 2016 Volkswagen Jetta. The most-reported areas: Engine (43), Electrical System (36), Unknown Or Other (35).

Key takeaways

  • 161 owner complaints on file with NHTSA.
  • 18 involve a crash, 5 a fire, 14 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine4327%
Electrical System3622%
Unknown Or Other3522%
Fuel/Propulsion System2817%
Service Brakes2314%
Power Train2214%
Vehicle Speed Control127%
Steering117%
Fuel System74%
Gasoline74%
Air Bags74%
Structure42%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2016 Volkswagen Jetta 4 DR FWD5/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Unknown Or Other - filed 2026-08-28

Ignition not turning all the time leading the steering wheel to lock up.

Service Brakes - filed 2026-04-02

I tried to stop my car and the brake pedal went completely to the floor and did not stop at all. There were no warning lights on, I keep my brakes and car well maintained. My car hit the rear of another car because the brakes failed to engage when I pushed the pedal down. My car which is the vw jetta was totaled in the...

Fuel/Propulsion System - filed 2026-01-20

In the past I owned a 2017 jetta, which I sold approximately one year ago. It had a 1.4 liter turbo engine. At some point around 18 to 20 years ago, I started smelling gasoline fumes in the cabin. It was rare and intermittent. I did not check it out as it did not seem like an urgent issue. I sold the vehicle about a y...

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More for the 2016 Volkswagen Jetta

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.