2023 Volkswagen Jetta problems and complaints

Owners have filed 43 complaints with NHTSA about the 2023 Volkswagen Jetta. The most-reported areas: Engine (11), Service Brakes (11), Unknown Or Other (10).

Key takeaways

  • 43 owner complaints on file with NHTSA.
  • 1 involve a crash, 0 a fire, 0 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine1126%
Service Brakes1126%
Unknown Or Other1023%
Electrical System921%
Forward Collision Avoidance512%
Fuel/Propulsion System37%
Vehicle Speed Control37%
Lane Departure25%
Power Train25%
Suspension12%
Back Over Prevention12%
Air Bags12%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2023 Volkswagen Jetta 4 DR FWD5/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Fuel/Propulsion System - filed 2026-09-03

The cars check engine light came on randomly at the top of the year but kept going away and returning. After getting it checked out, the code was P0456 for an evap leak. Owner took the car to VW and was quoted ~$3,200 for the repair and asked the service team how was it even possible for this to happen to a newer car, ...

Engine - filed 2026-07-20

Car was started on afternoon of XXX and the Low Coolant alert sound and dashboard light came on. Opened hood and car was completely out of coolant. Took to Royal Automotive, Vestavia Hills, AL on Wednesday XXX to be fixed. Dealer assessment was “PERFORMED COOLING SYSTEM LEAK TEST. THE VEHICLE PASSED TEST. CHECK FO...

Unknown Or Other,lane Departure - filed 2026-06-23

I bought car back in June or July 2024. Since then Ive had issues with vehicle. Bad breaks, bad wheel bearings that were replaced & car just never drove smooth. Since buying car & driving it around for months I have felt a jerk/pull when in drive mode from 0mi when stepping on gas. The Engine has completely shutt off a...

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More for the 2023 Volkswagen Jetta

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.