2025 Ford Explorer problems and complaints

Owners have filed 100 complaints with NHTSA about the 2025 Ford Explorer. The most-reported areas: Electrical System (23), Unknown Or Other (17), Service Brakes (16).

Key takeaways

  • 100 owner complaints on file with NHTSA.
  • 7 involve a crash, 0 a fire, 4 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System2323%
Unknown Or Other1717%
Service Brakes1616%
Power Train1515%
Forward Collision Avoidance1313%
Visibility/Wiper1010%
Steering99%
Structure77%
Engine77%
Vehicle Speed Control66%
Air Bags44%
Seats33%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2025 Ford Explorer SUV 4WD5/55/55/54/5
2025 Ford Explorer SUV RWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System,visibility/Wiper - filed 2026-09-18

A recent over-the-air (OTA) software update deployed by Ford Motor Company to my 2025 Ford Explorer ST introduced a primary safety hazard and severe system latency. PASSENGER MIRROR FAILURE: Approximately 10% of the time upon vehicle startup, the passenger-side power-folding exterior mirror fails to unfold. This leave...

Forward Collision Avoidance - filed 2026-09-18

I was making a left hand turn with incoming traffic. I had pleanty of time to make the turn. Next thing I know my forward pre collision alarm goes off, locks up breaks, alarms started going off. It only lasted a couple seconds, but that’s all it takes to killed.

Electrical System - filed 2026-09-17

the rear passenger door flew open while I was driving on a public road, with absolutely no warning or dashboard alert to indicate it was unlatched

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More for the 2025 Ford Explorer

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.